OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
86 ratings and 63 comments received in the last 90 days.
12 March 2025
Great customer service
11 March 2025
Excellent service, the sales people couldnt do enough for you
10 March 2025
Good communication- polite and patient salesmen
10 March 2025
Greg who did the handover with me couldn't have been more helpful. He was very informative , patient and friendly
25 February 2025
Very easy Brian Beattie was excellent
20 February 2025
Brian went above and beyond both during the purchase and delivery of my car. Really pleased with everything. Couldn't fault anything.
06 February 2025
Excellent service was received in every aspect of my purchase
04 February 2025
Very satisfied but it would have been more helpful for staff to have been more proactive advising on actual manufacture completion, delivery date and time
03 February 2025
I found staff friendly and approachable. By striking a balance between offering help and advice when needed and not trying to be pushy was welcome. The whole experience from sales and the eventual pickup of my car was absolutely seamless.
22 March 2025
Overall good, felt rushed on collection day, was given a quick demo of how all the apps worked
20 March 2025
Same as before - because the customer service was excellent
17 March 2025
Vert good service would recommend
14 March 2025
Very satisfied, no issues
10 March 2025
Great service from Adam who collected and delivered car. Outstanding
09 March 2025
The problem with my car was dealt with to my complete satisfaction.
09 March 2025
Honestly the best customer service from Peter Stewart and the team at Mini John Clark Tayside. Exceptional service
08 March 2025
Excellent service but would prefer mini service location to be same as sales location.
06 March 2025
Very efficient and friendly.
05 March 2025
They fixed the issue I came in with, supplied me with a courtesy car due to living far away and put no pressure on me coming back to collect my car until I was available to do so. Gave great service and made sure to look after me
14 March 2025
Salesman was very good